Frequent Asked Questions - Hotel Bernina Milan 

  • Where is Hotel Bernina located?

    Just steps from Milan Central Station, convenient for exploring the city.

  • Does the hotel have parking?

    No internal parking, but nearby public garages are available.

  • How can I reach the hotel from Milan airports?

     • Malpensa: 

    1. Train Malpensa Express to Central Station
    2. Shuttle to Central Station

     • Linate: Shutle to Central Station


     • Orio al Serio: Shuttle to Central Station

  • Is it possible to iron in the rooms?

    Unfortunately, ironing is not allowed in the rooms.


    However, we offer a convenient laundry and ironing external service from Monday to Friday. 


    Items are picked up at 9:00 AM and will be returned after 7:00 PM.

  • Is it possible to smoke in the room?

    No, our rooms are strictly non-smoking. 


    A fee may apply if this rule is not observed. 


    We appreciate your understanding and cooperation.

  • How can I book a room at Hotel Bernina?

    You can book directly on our official website for the best rates.


    We are unable to manage reservations via email or phone, Unfortunately.

  • Can I modify or cancel my booking?

    Our Semi-Flex rates allow modifications and cancellations within the indicated deadlines. 

  • What are the check-in and check-out times?

    Check-in: from 2:00 PM | Check-out: by 11:00 AM - 24/7 Reception

  • Is early check-in or late check-out possible?

    Yes, upon request and depending on availability.

  • Can I leave my luggage before check-in or after check-out?

    Yes, luggage storage is free of charge on the day of arrival and on the day of departure.


    For long-term storage, a fee applies.

  • Is breakfast included?

    It depends on the rate. You can add breakfast when booking or directly at the hotel.


    Where included, breakfast is served daily from 07:00 to 10:00.

  • Is Wi-Fi available?

    Yes, free Wi-Fi is available in all rooms and common areas.

  • Do rooms have a minibar and safe?

    Yes, all rooms feature a minibar, safe, and TV.

  • Are pets allowed?

    Yes, small pets are allowed, and a small fee of €10 applies for special cleaning procedures.