Frequent Asked Questions - Hotel Bernina Milan
Where is Hotel Bernina located?
Just steps from Milan Central Station, convenient for exploring the city.
Does the hotel have parking?
No internal parking, but nearby public garages are available.
How can I reach the hotel from Milan airports?
• Malpensa:
- Train Malpensa Express to Central Station
- Shuttle to Central Station
• Linate: Shutle to Central Station
• Orio al Serio: Shuttle to Central Station
Is it possible to iron in the rooms?
Unfortunately, ironing is not allowed in the rooms.
However, we offer a convenient laundry and ironing external service from Monday to Friday.
Items are picked up at 9:00 AM and will be returned after 7:00 PM.
Is it possible to smoke in the room?
No, our rooms are strictly non-smoking.
A fee may apply if this rule is not observed.
We appreciate your understanding and cooperation.
How can I book a room at Hotel Bernina?
You can book directly on our official website for the best rates.
We are unable to manage reservations via email or phone, Unfortunately.
Can I modify or cancel my booking?
Our Semi-Flex rates allow modifications and cancellations within the indicated deadlines.
What are the check-in and check-out times?
Check-in: from 2:00 PM | Check-out: by 11:00 AM - 24/7 Reception
Is early check-in or late check-out possible?
Yes, upon request and depending on availability.
Can I leave my luggage before check-in or after check-out?
Yes, luggage storage is free of charge on the day of arrival and on the day of departure.
For long-term storage, a fee applies.
Is breakfast included?
It depends on the rate. You can add breakfast when booking or directly at the hotel.
Where included, breakfast is served daily from 07:00 to 10:00.
Is Wi-Fi available?
Yes, free Wi-Fi is available in all rooms and common areas.
Do rooms have a minibar and safe?
Yes, all rooms feature a minibar, safe, and TV.
Are pets allowed?
Yes, small pets are allowed, and a small fee of €10 applies for special cleaning procedures.

